INFORMATION TECHNOLOGY DEPARTMENT
Lloyd Hartzell
Chief Information Officer

Information Technology (IT) plays a critical role in providing services to the City of Conway citizens. IT staff plays an integral role in supuporting the city's internal operations with an infrastructure that includes an extensive system of networks, hardware, software and communications facilities that combine to form an integrated enterprise-wide information and communications system. The city's IT environment provides an effective and efficient mehtod for improving city-wide information management and communication to enhance internal operations and external services.

MISSION STATEMENT

Our mission is to lead and suppoort the City of Conway organization in the appropriate application of existing and emerging information technologies required to develop an information structure that will enhance the ability of its officials, staff, and employees to provide the highest level of service to the citizens of Conway.

GOALS

Our goal is to support city employees with superior customer service, provide them with the most appropriate computer technology, and assist them in their ability to communicate effectively. We actively promote, oversee, and coordinate the standard use of technologies to improve city-wide communication and to sovle problems.